FARPOint’s
PRIVACY POLICY
This is Farpoint Productions Ltd’s privacy policy, which we put together to help you understand how we protect your privacy. Read on to find out about our data-handling practices and most importantly your rights. Happy reading! P.S. We’re based in the UK so we’re GDPR complaint.
Who we are.
Farpoint Productions Ltd (Farpoint) is a media company that offers services in video production, video production equipment rentals, streaming services, film marketing and distribution online, and also video game development consultancy and project management (mostly in the localisation field). We’re based in the UK but produce and deliver content to domestic and international clients which is then consumed by audiences all over the globe. What Farpoint is not is the business of selling, sharing or renting data for any purpose whatsoever.
Our contact details:
Farpoint Productions Ltd
Flat 34 Grove Court
37-39 The Drive
Hove BN3 3JG
With that out of the way, let’s zoom in on the details of our Privacy Policy…
Types of data we collect.
We do not collect cookies. All cookie monsters please seek sustenance elsewhere!
When you visit our website (www.farpoint.productions), you do so anonymously. We use a third-party service in Google Analytics to collect anonymous data not linked to any personally identifiable data for the purposes of analysing visitor behaviour and numbers in order to improve our service and website user experience. Neither we nor Google have any data that can be used to identify you. Please note that Google’s Google Analytics service is GDPR complaint, too.
Any data we collect on you is data which you provide us with, for example when you contact us via our email address posted on our website. This may include your email address and your name, or as follows.
· Personal identifiers, contacts and characteristics (for example, name and contact details)
We rarely (if ever) send out newsletters to clients and partners, but we never do so without express written permission from our clients and partners and collecting said data with that express purpose, and we always send out newsletters via a third-party provider that is also GDPR complaint.
WHY WE COLLECT YOUR DATA.
Any personal information on you we collect and process is provided to us directly and solely by you. We use the information that you have given us in order to:
· To communicate with you about our services, operational notices, handle complaints
· To keep your records up to date
· To communicate with contractors for the purpose of providing a service to you
· To inform you of updates or issues with performing our services for you.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@farpoint.productions at any time.
(b) We have a contractual or legal obligation.
HOW WE STORE DATA.
As a hard rule, we do not share any collected personal data with third parties online or on paper unless with express permission for the purposes of fulfilling our contractual obligations to you.
If you contact us via our website (info@farpoint.productions), your information will be hosted within our encrypted online server and email service as well as secure local server.
We keepyour dataforno longer than is necessary.We dispose of and delete your data when it is no longer of use or immediately upon request. If you would like to view, amend or delete any data we have stored of yours, please contact us at info@farpoint.productions.
YOUR RIGHTS.
Here's a handy list of all your data protection rights. Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.